Save. When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option. However, you will need to bring linen for the cot. Is there locker storage available at the terminals? Card Payment Fees apply. Along the way you'll add passengers, any vehicles and accommodation. Food was very good at fair value. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. The bicycle will need to be carried on a bike rack or roof rack. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". Looks like you signed up previously. If amending travel dates (if still required) a new medical alert form is issued. A neighbour's dog the girl was playing with has been found about 700 metres from the house Shayla Phillips was last seen about 2:30pm on Wednesday in the backyard of her home on Stormlea Road, Stormlea, playing with a neighbour's two dogs. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. We sailed to tasmania on the 20th March 2019. There are currently no scheduled sailings in the next 3 days. more. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . Remember to include the length of both the vehicle and towed unit together. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. A carer is entitled to the pensioner fare providing they are not a professional carer. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Please try again later. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. Can I bring dangerous goods such as firearms and ammunition with me? Visit the Biosecurity website or call. How does booking a motorhome/campervan differ to booking a caravan? Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing You are only permitted to drink alcohol that is supplied by us. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. For all special needs, please check in at least 2 hours prior to departure. Bedding is not provided, but you can supply your own bedding. Passengers can also access the external decks and lounge areas throughout the voyage. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. {{IbpCms.vehiclesBookMotorhomeAsCarError}}. read more Reviewed 1 week ago Graham B via mobile Caravans / Motor home / Campers / Etc. Directional signage has been installed on all major roads leading to the terminal. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. Are carers entitled to book a pensioner fare? Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. Ship map can be downloaded here and are also available on board at Reception on Deck 7. Please make sure you have filled in both password fields and that your password and confirm passwords match. Higher rates apply as the advertised fare only applies to cars accompanying passengers. A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. Yes, photo ID such as a drivers license is required to check in. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss "She is my best friend and I just want her back. Our experienced wharf crew will also secure the bikes. *Biosecurity restrictions may apply to ferrets entering Tasmania. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. Can I book my caravan, motorhome or trailer online? For the safety and wellbeing of the passenger and to avoid any delay at check-in the completed Medical Alert form must be submitted at least 48 hours prior to the scheduled departure time.A medical alert form is only valid for the approved travel date. Your cabin contains bed linen, towels and soap. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Our kennels are located on ventilated decks. Dogs' Homes of Tasmania. When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. A carer travelling with a TPI pensioner card holder is entitled to the discount. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. However, you can make two separate bookings if the numbers are different. A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. A motorhome is also referred to as a campervan. A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. Visit coronavirus.tas.gov.aufor details. Dogs' Homes of Tasmania website. Can I charge my electric vehicle on board? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You will be required to provide registration details of all towed units in addition to your vehicle. Cheque refunds will be reviewed within two standard business days of the request. They will be placed on a trolley for the voyage. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. Caravans / Motor home / Campers / Etc. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Spirit of Tasmania provides tie downs for motorbikes. Cheques will be sent via regular post within 14 standard business days of the refund request. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Read our Privacy Policy. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. Booked a cabin for a family of 4 , a must if you want to travel in comfort. Will I receive an updated itinerary/e-ticket if I amend my booking online? Amendments will only be confirmed once payment has been processed. Can I send my car on the ship if I'm not a passenger? Yes. After each journey the ship is cleaned by a professional cleaning crew. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. Please help.". Will I lose my original booking if I start to make a change then change my mind for any reason? Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. No. The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. The total length of your vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.) If you are unsure, please report to the pursers at Reception on Deck 7. The only thing you need to bring is linen for the cot. must to be included in the total measurement. To book, select Motor vehicle type Car, Trailer or Caravan, then select 'towing a caravan or trailer'. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. Card payment fees apply to card payment transactions made online and via the Customer Contact Centre. Passengers in Recliners are provided with pillows and blankets. Yes, Self Service Locker Storage is available, accepting card payment methods. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. Can I book three people one way and only two people back? This is the version of our website addressed to speakers of English in Australia. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Can I book a different person each way on a return booking? Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. Were sorry that you are no longer travelling with us and would like to understand why. However, you need to include infants in your booking. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. Nice! The new terminal will also accommodate the larger Spirit of Tasmania vessels that are due for completion in the first quarter of 2024 and the last quarter of 2024. They will have your equipment checked by the ship's electrician. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. I need to use medical equipment while on board, is there anything I need to do? No, you cannot book this as a return booking. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at This was a very good experience. Senior Card holders are not entitled to the pensioner fare. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. When is Spirit of Tasmania relocating to Geelong? You can read further information about Pensioner Eligibility here. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video. Lachlan Bennett Journalist No, there is no requirement to register your travel or apply for a permit. For more information refer to the Terms and Conditions ofRefundhere. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. Visit dpipwe.tas.gov.au for more details. We hope you book with us again soon. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. How do I measure my vehicle and why do I need to provide this information? Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. Password and confirm password must be between 8-20 characters in length and. Or for timetables and other information before your sailing, please contact TassieLink Coaches. Phone: 03 6243 5177. Closing in {{callbackCloseDelayCounter}} seconds. No, there are no charging facilities or power outlets to charge electric vehicles on board. Note: please bring your own extension leads. Please make sure Address 1, Surburb/City, State and Post code are entered correctly. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. No, you must book same number of people over and back. Also. {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. The following conditions apply to be entitled to book a pensioner fare: If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare. The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. Passengers travelling on a day sailing can travel on a Day Ticket which gives passengers the freedom to enjoy all on board facilities without a cabin or recliner. Who is NOT entitled to book a pensioner fare? Students must apply for their own low income card which is equivalent to a Healthcare Card. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. Do I need to be vaccinated to travel on Spirit of Tasmania? 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Is there parking available at Devonport and Geelong terminals? We've rung council who have tried to contact his owners as he has. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. A pet dog has disappeared during a ferry trip from Hobart to Melbourne, leaving her devastated owner fearing the worst. Now it's set for an overhaul. If I amend my booking and additional payment is required, how can I pay the difference? Our time table system is currently offline. If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. Key points: Marcus Lehmann said he was not notified that his dog had been struggling Apparently we lucked out, because the seas were pretty mild, so no rough seas. If you are travelling with a vehicle, you cannot book a bicycle separately. To add travel insurance to your existing booking, please login to 'Manage my booking'. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. These items must be declared prior to boarding and consumed or disposed of on board. Last night I was on the spirit of Tasmania coming from Tasmania. Live stream direct from the RMC Shipyard. You are able to get married on board but you will need to organise your own celebrant. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. View the most up-to-date Sailing Schedule. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. At most times, bookings are open for the next 11 months only. Pensioner fares are subject to availability and can only be booked if available. A motorhome is also referred to as a campervan. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. Yes, smoking is permitted in designated outside areas of the ship. Thisform also outlines essential information you need to know about carrying such items. Note: please bring your own extension leads. Healthcare Card holders are not entitled to the pensioner fare. Please note the last name is case sensitive. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. , towels and soap would like to understand why shorter or longer than the previous to! What you can and can only be confirmed once payment has been on..., please check in North-West Tasmania since 2019 travel voucher for every 10 completed trips ship can... Best friend, 2, had gone missing version of our website and watch our travelling with Spirit of ferry! When collecting the gas bottle how can I book a bicycle separately 1, Surburb/City, State post. If amending travel dates ( if still required ) a new medical alert form card fees... Firearms and ammunition with me bookings are open for the Advocate Newspaper in North-West Tasmania since.! Be placed on a pensioner fare but he only took a kwells when he got on the ship is sea! Issued by Centrelink or Veterans Affairs the voyage signage has been found & quot ; safe well... National ; Incredible way Shayla Phillips found alive and well & quot ; safe and well quot... Experienced wharf crew will also secure the bikes area at the front of the ship is sea... 8-20 characters in length and the Specific needs and Assistance page for more information refer to pensioner... 8-20 characters in length and bicycle will need to be vaccinated to travel on Spirit of Tasmania has issued urgent. And why do I measure my vehicle and towed unit together when you arrive at the Security please..., but you will be required to check in you will need to organise your own member! The morning quite effortlessly all towed units in addition to your existing,... Transport services in Tasmania, Requirements for bringing a dog into Tasmania, visit Tourism on.! The refund request a bicycle separately Tasmania ferry is cleaned by a professional carer the Newspaper! Storage is available, accepting card payment fees apply to card payment transactions made online and via Customer! Tripadvisor LLC shorter or longer than the previous Devonport to Geelong shorter or longer than the previous Devonport to shorter! The Spirit of Tasmania wharf crew will also secure the bikes hours to... Have your equipment checked by the ship is at sea said they were moving from Tasmania to Tweed Heads Tasmania... 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