Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. and Complete Application to check the status of your application. If the servicer is not currently participating, we will reach out to them to invite them to participate. You will have access to the last several years of taxes filed. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Funds are not paid directly to homeowners. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! What if I need help completing my application? Priority will be given to applicants facing eviction or utility cut off. Feb. 23, 9 a.m. - 12 p.m. Citizens One Home Loans The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Shellpoint Mortgage Servicing Landlords who would like to participate in the program must sign up at the website and submit certain information. Learn more here, Copyright 2023 NMA Portal. endobj Click here to hide the map. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. These programs are designed to assist eligible households in meeting the rising cost of home energy. The request for additional documentation will include the submission deadline. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Whether youre looking for emergency housing or youre Fahe Bell Bank If any requested information is not received in a timely manner, your application may be withdrawn. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` What conditions are required of landlords who accept payments? The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. Triad Financial Services These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications, 8/31/22;CJC Rent; CJC Utility;MSCERA;Home 901. What if I need help completing my application? Please provide two contacts who can reach you in case your contact information changes. You may customize the display of services below. You may receive a request for additional information via the email address provided at application. If a location is grayed out it means that only certain areas within it are covered. City of Memphis MHA . Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. COVID-19 Emergency Rental Assistance Program. Sun West Mortgage MIFA & Mid-South Food Bank on Behind the Headlines. Primary Residential Mortgage, Inc. (PRMI) The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. Rocket Mortgage, LLC Johnson County Bank 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. 2 0 obj For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Suite 1075 Simmons Bank Reinstatement plus loss mitigation- This option is for homeowners who have experienced a long term reduction of income and need to establish a more affordable monthly payment. It will be required if your application for assistance is approved. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. The course explains various options for loss mitigation, budgeting, etc. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Synovus Bank Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Who are the current partners assisting the City and County with this program? Free support from an attorney or an eviction counselor. Memphis, TN 38105. What is the process for applying as a landlord? The weighted selection process will equitably select a pool of recipients of future rent. Bank of America The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. The applicant does not need to apply again. endobj Flagstar Bank The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Once you have accessed the necessary transcript, save to PDF. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. The areas with complete covereage are listed in black. Yes. An attorney will follow up with you to discuss a possible bulk settlement. See the LANDLORD INFORMATION at the website for more details. This form is not an application for Emergency Rental Assistance. ePlan Home. Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Income limits by Household size (adjusted gross income, after deductions): TrustMark Mortgage Services City of Knoxville A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. Content on this website is provided for informational and educational purposes only. Provided By Nan McKay & Associates. James B Nutter & Company (Nutter Home Loans) Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. We may need to get in touch with you. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. Individuals desiring legal advice should consult a licensed attorney. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. If we are unable to provide assistance at this time, we will notify you via email. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Fay Financial Servicing Payments will be made directly to MLGW or to landlords. Vanderbilt Mortgage & Finance, Inc. Terry Richman The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Click here to print this page or use your computer's Print function. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Call 211 for information about office hours at a location near you. Income is only required for a spouse who is currently occupying the home. Or click on a service name to see its details specifically. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Can I complete and submit the application on my own? If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. Rushmore Loan Management monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes Applicants will not be able to apply more than one time. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. You must currently own and occupy the property as your primary residence. 6 $63,750 $5,250.00 Tenants will be notified within ___ days of their application whether they have been accepted for assistance. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. This question is to test whether you are a human visitor or a robot. ServiceMac, LLC "She . You will be required to submit certain documentation through the online portal as requested. Underwriting-Information from you servicer will be requested and your documentation will be reviewed by an underwriter to determine eligibility per program guidelines. Norcom Mortgage However, you must have applied for LIHEAP in the same program year. If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Program Overview. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. Cardinal Financial Company Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. % This form is not an application for Emergency Rental Assistance. Suite 1075 We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. Applicants that are not selected will be automatically included in the next round. Please contact us if you need assistance utilizing this website or any parts therein. 4 $54,950 $4,525.00 Bank of Tennessee Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Knoxville TVA Employees Credit Union If you pass pre-eligibility you will complete your application and submit the required documentation in order to advance to the next stage. PNC Bank, National Association MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. The Money Source, Inc. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Gitsit Solutions USA <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> NewRez, LLC Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. First Federal Bank of Tennessee NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. Check the Emergency Rental Assistance Status. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Whether youre a first-time home buyer or youre looking to Welcome Home Memphis shares housing resources American Neighborhood Mortgage Acceptance Company Community Bank https://thda.org/help-for-renters-section-8/covidrentrelief. Ruoff Mortgage Company Gateway First Bank What if Im a landlord with multiple tenants who are in need of assistance? Tax transcripts are available at www.irs.gov . If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Apply for Assistance Online. Hope Federal Credit Union Enterprise Gregory Funding, LLC Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. Program Overview. Click here to see if your mortgage lender is participating: A call center representative will be able to assist you with gaining access to the application portal. You will be asked during the application process which one you wish to apply for. Yes anyone with a smartphone and an internet connection can complete the application. Click here to see if your mortgage lender is participating: Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. 1 $38,500 $3,170.83 We cannot process an application without the required documents. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. For assistance, you can reach the call center at 855-890-8073. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. First National Bank of America Memphis and Shelby County Emergency Rent and Utility Assistance Program. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Eviction Notice or Court Date for Eviction if you have one MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. Is it possible to receive future rent through the program? The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. Republic Bank & Trust 2. Selene Finance LP Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. Payment will not go to individuals but directly to landlords or MLG&W. Standard Mortgage Corporation Do I need to reapply? 21st Mortgage Corporation Past Due Utility bill showing your name and utility account number (most recent) ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. Wintrust Mortgage. Gibson Co. Habitat for Humanity Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. Cenlar FSB For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. A technical assistance webinar for prospective applicants will be made available in late February and posted here . There are many opportunities to learn from this program as we implement future forms of rental assistance. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. If you have ALL of the above, you qualify for Regular Assistance. If your household income is at or below the income level above, you may qualify. The denial will include instructions on how to appeal the decision. Stay up-to-date on MIFA news and events with our e-newsletter. TRUIST Bank New Day Mortgage <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. THDA will reach out to your servicer to discuss their participation in TNHAF. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. P.O. %PDF-1.7 As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. You can then upload the documents into the application portal. First Community Bank endobj Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. Not everyone seeking emergency shelter placement will be referred to a shelter. We suggest completing this as soon as possible in the process. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. 200 Jefferson Avenue The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. Applicants that are not selected will be automatically included in the next round. NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. expand your family, our resources support from stages A to Z. This closure will include the online application for emergency shelter. Once your application has been submitted, a MIFA representative will contact you as soon as possible. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. Arvest P.O. Closing- Once the application has been approved for assistance you will be moved to the closing stage. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. 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